Job Overview: We are seeking a motivated CRM Executive to join our team in Kanjirapally, Kerala. The ideal candidate will be responsible for managing customer relationships and improving customer satisfaction through various CRM strategies.

Job Details: The CRM Executive will work closely with the marketing and sales teams to analyze customer data, implement CRM campaigns, and ensure effective communication with customers.

• Develop and implement CRM strategies to improve customer retention.
• Analyze customer data to identify trends and insights for targeted marketing campaigns.
• Coordinate with sales and marketing teams to ensure CRM strategies align with business goals.
• Manage customer feedback and resolve issues to enhance customer satisfaction.
• Create reports and presentations on CRM performance for management review.

• Prior experience in CRM or customer service roles.
• Strong analytical skills and ability to interpret data.
• Excellent communication and interpersonal abilities.
• Proficiency in CRM software and Microsoft Office suite.

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Friendly and collaborative work environment.

Other Details: The CRM Executive role offers a unique opportunity to contribute to the success of our business in Kanjirapally, Kerala. Join our team and make a difference in customer relationships and satisfaction.

We welcome enthusiastic individuals who are passionate about CRM and customer service to apply for this exciting opportunity. Come be a part of our team and help us deliver exceptional customer experiences in Kanjirapally, Kerala!