Job Overview: Join our team as a CRM Manager in Palakkad, Kerala. You will be responsible for managing customer relationships and implementing strategies to enhance customer retention and satisfaction.

Job Details: As a CRM Manager, you will oversee the development and implementation of CRM initiatives, analyze customer data to improve engagement, and collaborate with cross-functional teams to drive business growth.

Responsibilities:

• Develop and implement CRM strategies to increase customer retention.
• Analyze customer data to identify trends and insights for targeted marketing campaigns.
• Collaborate with marketing and sales teams to optimize customer engagement.
• Monitor and report on CRM performance metrics.
• Manage CRM software systems and ensure data integrity.

Requirements:

• Proven experience in CRM management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in CRM software and database management.

Benefits:

• Competitive salary.
• Opportunities for career growth.
• Health insurance benefits.

Other Details: This position requires a proactive and detail-oriented individual with a passion for customer relationship management. Join our team in Palakkad, Kerala and make a difference in our customer engagement strategies.

We welcome applicants who are dedicated to enhancing customer experiences and driving business success. Apply now and be part of our dynamic team!