Job Overview: Join our team as a Customer Care Representative in Howrah, West Bengal. We are looking for a dedicated and friendly female candidate to provide exceptional customer service.

Job Details: As a Customer Care Representative, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

• Respond to customer queries via phone, email, and chat.
• Handle customer complaints and provide appropriate solutions.
• Process orders and returns efficiently.
• Maintain accurate records of customer interactions and transactions.
• Upsell products and services to customers when appropriate.

Requirements:

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunity for career growth.
• Health insurance benefits.

Other Details: This position is full-time in Howrah, West Bengal. We value diversity and encourage all qualified candidates to apply.

We are excited to welcome a new member to our team who is passionate about providing excellent customer service. Apply today and join us in creating positive customer experiences in Howrah, West Bengal!