Job Overview: Join our team as a Customer Relationship Executive where you will be responsible for maintaining positive relationships with our clients in Mumbai, Maharashtra. This role is ideal for female candidates who are passionate about customer service and communication.

Job Details: As a Customer Relationship Executive, you will be the primary point of contact for our clients, addressing their inquiries, resolving issues, and ensuring their satisfaction with our services.

Responsibilities:

• Manage customer inquiries through phone, email, and in-person interactions.
• Build strong relationships with clients to enhance their overall experience.
• Address and resolve customer complaints in a timely and professional manner.
• Collaborate with the sales team to identify opportunities for upselling or cross-selling.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in customer service or a related field is preferred.
• Proficiency in MS Office and CRM software.

Benefits:

• Competitive salary and bonuses.
• Ongoing training and career development opportunities.
• Health insurance and other benefits.

Other Details: This position offers a rewarding opportunity to work in a dynamic team environment in Mumbai, Maharashtra. We value diversity and are committed to providing equal employment opportunities to all qualified individuals.

We encourage enthusiastic and dedicated individuals to apply for this role and be part of our growing team dedicated to delivering exceptional customer service in Mumbai, Maharashtra.