Job Overview: Join our team as a CRM specialist in Thalassery, Kerala. This is a permanent work from home position, and we encourage female candidates to apply.

Job Details: As a CRM specialist, you will be responsible for managing customer relationships, analyzing data, and implementing strategies to improve customer satisfaction and retention.

Responsibilities:

• Develop and implement CRM strategies.
• Analyze customer data to identify trends and opportunities.
• Collaborate with cross-functional teams to enhance customer experience.
• Monitor and report on CRM performance metrics.
• Provide training and support to team members on CRM tools and processes.

Requirements:

• Prior experience in CRM or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in CRM software and tools.

Benefits:

• Flexible work hours.
• Opportunity for career growth.
• Competitive salary and benefits package.

Other Details: This position requires a high level of attention to detail and the ability to work independently. If you are passionate about customer relationships and enjoy working in a fast-paced environment, we would love to hear from you.

We welcome applicants from all backgrounds to apply for this exciting opportunity in Thalassery, Kerala. Join us in making a difference in the world of CRM!