Job Overview:

We are looking for a Desktop Support Engineer to join our team in Darjeeling, West Bengal. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring smooth operation of desktop systems.

Job Details:

The Desktop Support Engineer will troubleshoot hardware and software issues, install and configure computer systems, and maintain computer networks. This role requires excellent problem-solving skills and a customer-oriented approach.

Responsibilities:

• Respond to IT support requests and provide timely solutions.
• Install hardware and software components.
• Configure computer systems and troubleshoot network connectivity issues.
• Maintain accurate records of IT assets and inventory.
• Collaborate with team members to enhance IT infrastructure.

Requirements:

• Proven experience as a Desktop Support Engineer or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks efficiently.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

Other Details:

This position is open to qualified candidates in Darjeeling, West Bengal. If you are passionate about IT support and enjoy solving technical challenges, we encourage you to apply and be part of our dynamic team.