Job Overview:

We are seeking a dedicated Assistant Front Desk Manager to join our team in Thiruvananthpuram, Kerala. This role involves assisting in the efficient operation of the front desk area to ensure a seamless experience for our guests.

Job Details:

The Assistant Front Desk Manager will support the Front Desk Manager in overseeing daily operations, handling guest inquiries, and ensuring exceptional customer service.

Responsibilities:

• Assist in managing front desk staff and schedules.
• Handle guest check-ins and check-outs efficiently.
• Address guest concerns and resolve issues promptly.
• Maintain cleanliness and organization of the front desk area.
• Coordinate with other departments to ensure guest satisfaction.

Requirements:

• Previous experience in a front desk or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using hotel management software.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health insurance benefits.

Other Details:

This position offers a great opportunity for someone passionate about providing exceptional hospitality services in the Thiruvananthpuram, Kerala area. Join our team and be part of a dynamic work environment focused on guest satisfaction.

We look forward to receiving your application and welcoming you to our team!