Job Overview:

We are seeking a Front Office Manager to join our team in Calicut, Kerala. The ideal candidate will be responsible for overseeing the daily operations of the front office, ensuring smooth communication with guests and staff, and maintaining a professional and welcoming environment.

Job Details:

The Front Office Manager will play a key role in managing reservations, handling guest inquiries and concerns, coordinating with other departments, and supervising front desk staff to provide exceptional customer service.

Responsibilities:

• Manage front desk operations and ensure guest satisfaction.
• Supervise and train front office staff.
• Handle guest check-ins and check-outs efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Coordinate with housekeeping and maintenance for room assignments and repairs.

Requirements:

• Prior experience in a front office or hotel management role.
• Excellent communication and customer service skills.
• Ability to multitask and work under pressure.
• Proficiency in hotel management software.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Work in a dynamic and supportive team environment.

Other Details:

The Front Office Manager position in Calicut, Kerala offers a unique opportunity to showcase your hospitality skills and contribute to the success of our establishment. Join us in providing exceptional service to our guests and creating memorable experiences.

We look forward to receiving your application and welcoming you to our team in Calicut, Kerala!