Job Overview: We are looking for a Guest Relation Executive who will be responsible for providing excellent customer service and creating a welcoming atmosphere for guests in Mundra, Gujarat.

Job Details: The role involves greeting and assisting guests, handling inquiries and resolving complaints, and ensuring a positive experience for all visitors.

Responsibilities:

• Welcoming and directing guests to appropriate areas.
• Handling guest inquiries via phone, email, and in person.
• Resolving guest complaints and issues promptly.
• Assisting with guest check-ins and check-outs.
• Maintaining a clean and organized lobby area.

Requirements:

• Excellent communication and interpersonal skills.
• Customer service experience is a plus.
• Ability to handle difficult situations with a calm demeanor.
• Proficiency in MS Office and basic computer skills.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health and wellness benefits.

Other Details: This position is ideal for individuals who enjoy working in a fast-paced environment and have a passion for providing exceptional customer service. Join our team in Mundra, Gujarat and be part of a dynamic hospitality industry.

We encourage enthusiastic individuals to apply for this exciting opportunity and contribute to our commitment to guest satisfaction and service excellence.