Job Overview: Join our team as an IT Helpdesk Analyst, where you will provide technical support and assistance to users in Hamirpur, Uttar Pradesh. This role offers the opportunity to troubleshoot and resolve IT issues in a fast-paced environment.

Job Details: As an IT Helpdesk Analyst, you will be responsible for responding to user inquiries, diagnosing software and hardware problems, and guiding individuals through solutions.

Responsibilities:

• Provide technical support to users via phone, email, or in person.
• Troubleshoot software and hardware issues.
• Document and track technical issues to resolution.
• Assist in software installations and updates.
• Collaborate with IT team members to escalate complex issues.

Requirements:

• Proven experience as an IT Helpdesk Analyst or similar role.
• Strong knowledge of computer systems, networks, and software.
• Excellent problem-solving and communication skills.
• Ability to work independently and prioritize tasks effectively.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.

Other Details: This position is ideal for individuals looking to further their career in IT support in Hamirpur, Uttar Pradesh. We value diversity and welcome applicants from all backgrounds.

We encourage motivated individuals with a passion for technology to apply and join our dynamic team. Your skills and expertise will contribute to the success of our IT department in Hamirpur, Uttar Pradesh.