Job Overview:

We are currently seeking candidates for a Technical Voice Process role in Muvattupuzha, Kerala. This position offers a competitive salary of up to 3.8 LPA and is open to female applicants.

Job Details:

The Technical Voice Process role involves handling technical queries and providing support to customers over the phone in Muvattupuzha, Kerala.

Responsibilities:

• Responding to technical queries and issues promptly and professionally.
• Providing solutions and troubleshooting guidance to customers.
• Documenting customer interactions accurately.
• Meeting performance targets and quality standards.
• Collaborating with team members to ensure customer satisfaction.

Requirements:

• Excellent communication skills in English and a regional language.
• Technical knowledge and ability to grasp new concepts quickly.
• Previous experience in a customer service or technical support role.
• Ability to work in a fast-paced environment and handle multiple tasks.

Benefits:

• Competitive salary up to 3.8 LPA.
• Opportunities for growth and career advancement.
• Professional training and development programs.

Other Details:

This position is based in Muvattupuzha, Kerala and offers a dynamic work environment with opportunities to enhance your technical and customer service skills.

We encourage qualified candidates to apply and join our team dedicated to providing exceptional customer support in Muvattupuzha, Kerala.